FAQ

How to place an order?

Select items online by browsing product, write down the item number and quantity in your notepad or email. And send the list to me, then we will send more details and answer any of your questions ASAP.

How to get product information such as the size, packing, quotation and a larger picture?

Click any thumbnail product image to view a close-up photo of the item, or click the product ID or name for more information and larger picture.

Which port we shipped?

Our quotation is based on Ningbo, but Shanghai also is acceptable. If you need us ship it from other ports, you have to pay the extra charges.

FOB, CNF AND CIF?

Yes, we can accept the FOB, CNF AND CIF without any problem.If you want we offer the quotation base on CNF AND CIF, pls offer your destination port at first, we will check out the charges for you.

What if I need to return something? What is your return policy?

If an item arrives damaged or incomplete, please E-mail us immediately, pls take pictures for them in a week after the products arrive. Please include your order/track number, company name. We will record it and will send it on the next order if you will, you also can reduce the charges from your next order. If you can't place anorder from us again in a short time, that's OK, we will return the charges to you.

If you have any other questions, pls email me anytime, we can answer your questions within 24hours.